Trust in Action
Webcast series

Trust in Action is a series of candid conversations featuring leading insights on trust from leaders across business, academia, and government. All business leaders are welcome to participate in each of our one-hour webcast events and are eligible to earn one hour of CPE credit.

Up next: Wednesday, May 1, 2024 at 11:00 AM ET

Trust Survey Insights that Boost Your Bottom Line

Moderator:
Jonathan Block, Managing Director, Trust Leadership Institute
 
Featured PwC speakers:
Honorable Dave Camp, Senior Policy Advisor, Washington National Tax Services
Rohit Kumar, Principal and Co-Leader, Washington National Tax Services
Kathy Nieland, Partner and Leader, Trust Leadership Institute

Trust improves the bottom line – but it’s increasingly difficult to earn. That’s the consensus of nearly all executives who responded to PwC’s 2024 Trust Survey.

The new data also reveal striking trust gaps:
  • Most executives trust employees, but many employees do not feel their trust, which impacts on-the-job performance.
  • Meanwhile, consumers do not trust companies nearly as much as executives think they do.

The good news? The opportunity to drive business impact by earning trust has never been greater.

On May 1, our panel of PwC specialists will unpack the Trust Survey’s most compelling findings and the ways business can close trust gaps and boost the bottom line.

Trust Survey Insights that Boost Your Bottom Line

CPE Credit: 1 | Field of Study: Personal Development
Prerequisites: None | Knowledge Level: Basic | Advanced Prep: None required

Learning Objectives: 
What participants will be able to do after this session:
  • Apply the insights from the Trust Survey to their own business and implement initiatives that earn trust.
  • Analyze the extent to which business executives overestimate the trust levels of employees and consumers, and understand the potential consequences of this misalignment.
  • Evaluate possible causes of varying trust levels among different stakeholders, including employees, consumers and investors -- and the potential impact on business.
  • Identify strategies to proactively earn trust with key stakeholders on a range of issues including public policy, responsible AI, workforce and the climate transition.

Past events

Watch now
Previously aired on:
Wednesday, February 14, 2024

Tim Ryan, PwC's US Senior Partner
Daryl Brewster, CEO, Chief Executives for Corporate Purpose

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Previously aired on:
Wednesday, November 1, 2023

Sachin Dev Duggal, Founder and CEO of Builder.ai​
Dr. Anand Rao, Distinguished Professor of Applied Data Science and AI at Carnegie Mellon University
Jennifer Kosar, Trust and Transparency Solutions Leader at PwC
Jonathan Block, Managing Director, PwC Trust Leadership Institute

Watch now
Previously aired on:
Wednesday, September 27, 2023

Kabir Barday, Founder, CEO and Chairman of OneTrust
Sean Joyce
, Global Cybersecurity and Privacy Leader, PwC US

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Previously aired on:
Wednesday, June 21, 2023

Ken Frazier, Former President, CEO and Executive Chairman of the Board of Directors of Merck; current Chairman of Health Assurance Initiatives at General Catalyst
Wes Bricker, Vice Chair and US Trust Solutions Co-Leader at PwC

Previously aired on:
Wednesday, April 19, 2023

James Mattis, Secretary of Defense (2017-2018) and author of the New York Times bestseller, Call Sign Chaos: Learning to Lead
Kathryn Kaminsky, Vice Chair and US Trust Solutions Co-Leader at PwC

Previously aired on:
Wednesday, March 8, 2023

Steve Case, Chairman and CEO, Revolution LLC; Co-founder, America Online and Author, The Third Wave
Neil Dhar, Vice Chair and US Consulting Solutions Co-Leader at PwC

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Previously aired on:
Wednesday, January 25, 2023

Julie Brill, Microsoft Chief Privacy Officer and Corporate VP for Global Privacy and Regulatory Affairs
Keith Enright, Google Chief Privacy Officer
Tom Moore, AT&T SVP and Chief Privacy Officer
Toby Spry, PwC Consulting Solutions Principal, Data Risk & Privacy

Previously aired on:
Wednesday, November 2, 2022

Dr. Robert M. Gates, Secretary of Defense (2006-2011)
David Ricks, Chair and CEO of Eli Lilly and Company
Megan Conway, Managing Director, PwC Trust Leadership Institute

Previously aired on:
Thursday, October 6, 2022

Valerie Jarrett, CEO and member of the board of directors of the Barack Obama Foundation. She is also a Senior Distinguished Fellow at The University of Chicago Law School and a New York Times bestselling author. She serves as Board Chairman of Civic Nation and Co-Chair of The United State of Women.
Rohit Kumar, Washington National Tax Services Co-Leader at PwC
Kathy Nieland, Partner and Trust Leadership Institute Leader at PwC
Jonathan Block, Managing Director, PwC's Trust Leadership Institute

Previously aired on:
Wednesday, August 3, 2022

Adam Grant, Organizational Psychologist at Wharton, bestselling author of Think Again, and host of the podcast WorkLife
Bhushan Sethi, People & Organization Joint Global Leader, PwC

Previously aired on:
Wednesday, July 20, 2022

Jeremy Bailenson, Head of Stanford's Virtual Human Interaction Lab (VHIL), bestselling author of Experience on Demand
Roberto Hernandez, Partner, Transformation, PwC
Emmanuelle Rivet, Partner and Vice Chair, TMT & Global Technology Leader, PwC
Kathy Nieland, Partner and Trust Leadership Institute Leader at PwC

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Previously aired on:
Wednesday, June 15, 2022

Chairman Dave Camp, A Congress member for over 24 years, Chairman Camp served as Chairman of the Committee on Ways and Means and now advises clients on the global business environment.
Jeannette Chu, Former Senior Policy Advisor at the Bureau of Industry and Security (BIS), US Department of Commerce and held leadership roles at the U.S. Embassy in China for over 12 years; now co-leads PwC's National Security Regulatory Compliance practice.
Bill Reisch, Former President of the National Foreign Trade Council for 15 years and now Senior Adviser and Scholl Chair in International Business at the Center for Strategic and International Studies.
Jonathan Block, Managing Director, PwC Trust Leadership Institute


Have questions? Want to learn more? Get in touch with our team. Email us.

Jonathan Block

Managing Director, Trust Leadership Institute

Megan Conway Bley

Managing Director, Trust Leadership Institute
© 2023 PwC. All rights reserved. PwC refers to the US member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details. This content is for general purposes only, and should not be used as a substitute for consultation with professional advisors.