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US FAQ
What is Viewpoint?
Viewpoint is PwC’s global platform for timely, relevant accounting and business knowledge. A modern experience with real-time updates, predictive search functionality, PwC curated content pages and user-friendly sharing features, Viewpoint helps you find the insights and content you need when you need it.
Accessing Viewpoint
Who can use Viewpoint?
Everyone. Viewpoint is available for internal PwC use and external users. Viewpoint incorporates the Inform and CFOdirect experience and provides free, registered, and licensed content to external users. External users will be able to browse the home page and all free content. While most of our PwC-authored content will be available at no cost, certain PwC content requires Viewpoint registration, which is free and takes less than two minutes to complete. A paid license is required for external users to access standard setter content along with the PwC SEC Volume.
How do I access Viewpoint?
Follow these simple steps to access Viewpoint:
If you are a new external user:
•  Navigate to the Viewpoint homepage
•  Click “Register” on the top right
•  Complete your user profile and click “Register”
•  After clicking “Register,” you will receive the following popup, and an activation email will be sent to your registered email address from viewpoint-noreply@pwc.com. Activate your Viewpoint account using the activation link in the email. The activation link is live for 48 hours; after 48 hours, access Viewpoint using the link in the activation email and at the bottom of the prompt click on “request new activation link”  to have a new license activation email sent to you.
If you are already registered on PwC.com, or are a returning external user that has already registered with Viewpoint:
•  Navigate to the Viewpoint homepage
•  Click “Sign in” on the top right. Do not click “Register”
•  Under “Not PwC? Sign In…” add your email address and password and click “Sign in”
If you are an external user whose company already has Single Sign On access to PwC applications
•  Navigate to the Viewpoint homepage
•  Click “Sign in” on the top right. Do not to click “Register”
•  Under “Not PwC? Sign In…” add your email address and click “Sign In” without adding the password
Forgot password?
•  Navigate to the Viewpoint homepage
•  Click “Sign in” on the top right. Do not to click “Register”
•  Under “Not PwC? Sign In…” click “Forgot password?”
•  At the “Forgot password” pop-up, enter your email address and “Reset password” then “Continue.” Follow the email instructions to reset your password.
If you are a PwC user:
•  Navigate to the Viewpoint homepage
•  Click “Sign in” on the top right. Do not click “Register”
•  On the popup below “PwC users” select “Click here to sign in”
How do I manage my user profile and preferences?
To set up your user profile, navigate to the homepage and select “Hello (your first name)” at the top right corner of the page and click “Profile.” Complete the three quick profile sections.
•  The first pop-up will be prefilled based on the information provided during registration. Click “Continue” to move to the next section.
•  The next pop-up will allow you to set “Site and content preferences.” The application allows you to select multiple countries to enable cross territory content search, as well as languages, if desired. When selecting multiple countries or languages, select which one should be the primary country / language by clicking “set as primary?”
•  The third popup is an optional personalization section. Select your preferences and click “Save and Exit” to complete your Profile.
How do I license Viewpoint?
You can request a license to Viewpoint via this order form (https://pwc-ptp.secure.force.com/viewpointorderform).
For other questions about licensing Viewpoint, please contact us_product-licensing-support@pwc.com.
Inform users: Currently registered Inform users were granted a Viewpoint license for this initial launch of Viewpoint at no additional cost; license fees will reset to the Viewpoint fee structure rates at your next normal Inform renewal date that occurs after Spring 2021.
I’m a company administrator for my company, how do I add / delete a user?
As a company administrator you can add, modify and delete users for your company using Viewpoint's user management system. You can also view their usage and export this into a report. Please refer to our ‘Quick reference card for company administrators’ for more information. Access Viewpoint’s User Management System (UMS) via this link using your Viewpoint login details.
Site features
Can I print the full document?
On the page of content you are looking to print, select the “Download and Print document” icon
. This will allow you to view the document in its entirety (unless it is over 250 pages). The printer icon
will print the page you are currently viewing along with the table of contents. Please note, for documents over 250 pages (Accounting Guides, etc.), you will only be able to download and print a chapter at a time. Our content is updated regularly so we recommend accessing the live content on Viewpoint to ensure you are using the most current content.
How do I share content?
Sharing content via email, Twitter, or LinkedIn can be done with a click of a button. Navigate to the page of content you would like to share and select the arrow icon next to the title
. This action will allow for sharing links; however, the person receiving the link will need to have appropriate access rights to the site, based on the content being shared (i.e., registered and licensed content will not be available to those who have not registered on Viewpoint, or hold a current license, respectively).
How do I use My favorites?
Mark any piece of content while navigating or searching by using the
, which is available on content, landing, home, and search pages. You may mark up to 25 pieces of content as a favorite. Access your “My favorites” list by pulling down the drop down list and selecting “View all favorites”.
How can I access IFRS and other non-US content?
You can navigate to Global Viewpoint sites by clicking “US/EN,” located under the search icon. A drop down will appear that will link you to the Global Viewpoint sites.
How do I search for content on Viewpoint?
Select the magnifying glass in the top right corner of the site and begin your search.
Viewpoint optimizes your search experience with the following features:
Suggested terms/type ahead: After typing in 2 letters, Viewpoint will begin to suggest search terms and narrow your focus to achieve better search results. Click on the suggested term to bring you to a search results page.
Suggested guidance: For frequently searched terms, as you type in a search term there will be suggested guidance presented that are curated by PwC professionals. If you find one that aligns to your need, click on the suggested guidance and Viewpoint will take you directly to a content page.
Filters: On the search results page, there is an opportunity to further refine your results. Filter options will appear on the left side of the search results page. Click on the filers of interest and select “Apply Filter” at the top of the filter column to narrow your results.
Card/list view: You may view search results by card (10), which includes a description of the content, or opt for a list (20) view. You can elect to sort the results by relevance to you.
In addition to the search feature, you may navigate to desired content using the navigation (hamburger) menu at the top left of the homepage, or using the Sitemap at the bottom of the homepage, both of which are always visible no matter where you are on the site.
How do I navigate to content pages on Viewpoint?
Table of Contents: Skip to a new chapter/section of content with this feature. The Table of Contents is located in the top left corner just above the content header for each page of content. Clicking on the Table of Contents icon opens a side by side view and highlights the current content selected. Click the icon again to hide the Table of Contents.
Using the next and previous option: In addition, you can navigate through the content via the previous and next features. Move from one chunk of the content to the previous or next using this bar found at the bottom of a content page when the Table of Contents is hidden.
Search within a document: Viewpoint allows users to search within the current section. Select the magnifying glass in the top right corner of the section
How do I navigate Related content?
Related content can be found on the right hand sidebar of certain content pages. Leverage this feature to find relevant related content to enhance your experience, including helpful links curated by PwC professionals.
Vertical collapse and expand: Used to open the section or collapse it back to its default state.
Scrolling Related content: Use the scroll arrows to navigate through each piece of Related content, where applicable.
Horizontal collapse and expand: Used for a better view of the Related content sidebar. Using this option will enlarge the sidebar to cover 50% of the content page.
Opening and closing the Related Content panel: In the toggle bar, use the
option to fully close out the sidebar. Click the
option to see it again.
Device and browser compatibility
•  Viewpoint is accessible on most devices. Chrome and Safari are the preferred browsers. For best results, please use the following compatible devices: iPhone 8 and above; iPhone OS iOS 13 and above; iPad Mini and above; iPad OS iOS 12.4 and above; or Android OS (Version 8 and above).
•  Viewpoint works on Microsoft Edge (latest versions). It also works on IE 11; however, you may experience some cut off of page borders. We are working to correct this.
•  To access Viewpoint on your mobile device, navigate to viewpoint.pwc.com. While using an iPhone or iPad, please use the Safari browser for optimal performance.
Contact Viewpoint Support
For technical assistance, contact Viewpoint support at: US_Viewpoint.support@pwc.com. For license assistance, contact us_product-licensing-support@pwc.com. Feedback can be provided through a Google Form located at the bottom of the Viewpoint site, also accessible here.
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Welcome to Viewpoint, the new platform that replaces Inform. Once you have viewed this piece of content, to ensure you can access the content most relevant to you, please confirm your territory.

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