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In this week's Talking ESG episode, we discuss how to decide what and where to report.
In our Talking ESG podcast series, we give an end-to-end look at what it takes to build effective ESG reporting in today’s environment. From investor to stakeholder expectations, from global frameworks to data, process, and controls—there’s something in it for everyone.
This week Heather Horn sat down with Shannon Schuyler, PwC US Chief Purpose & Inclusion Officer, to discuss the evolution of PwC’s ESG reporting and how companies can decide what and where to report.
Topics include:
  • 2:44 - What does the process look like? It is becoming more and more important, and often required, for businesses to report on ESG. Shannon and Heather discuss the evolution of PwC’s ESG reporting, including practical tips on how to look at the data available.
  • 7:57 - How to think through the frameworks. Choosing which metrics and frameworks work for your company may seem overwhelming given the multitude of options. Shannon breaks down how she thinks through the various ESG reporting frameworks available and where to start once you’ve collected some of the data.
  • 15:10 - What metrics should be disclosed? The factors that are important to your stakeholders will be impacted by your industry and what is important to your company. Shannon explains how she and her team worked to identify metrics for PwC and what companies should consider when deciding what to disclose.
  • 25:38 - What about skeptics? Not everyone will see the value or be motivated to change at the same pace. Shannon and Heather discuss the different reasons executives and companies have to care about ESG reporting.
  • 35:02 - Advice for listeners. Shannon and Heather discuss some practical advice for listeners as they begin or continue to evolve their ESG reporting. Shannon provides her perspective on what challenges companies may face in the future.
Want to learn more?
About our guest
Shannon Schuyler is PwC’s US Chief Purpose & Inclusion Officer. Shannon’s work activates PwC’s purpose to build trust in society and solve important problems and to create a fulfilling employee experience. Shannon is responsible for furthering diversity, inclusion, and equity across the firm’s workforce, as well as bringing a focus to the role PwC plays in our communities. She also serves as Co-Chair of CEO Action for Diversity & Inclusion, the largest CEO-driven business commitment to advance diversity and inclusion.
About our host
Heather Horn is a Deputy Chief Accountant in PwC’s National Office and leader of the thought leadership group, responsible for developing our communications strategy and conveying firm positions on accounting and financial reporting matters. She is the engaging host of PwC’s accounting and reporting weekly podcast and quarterly webcast series, as well as periodic webcasts for the power and utilities industry. With over 30 years of experience, Heather’s accounting and auditing expertise includes financial instruments and rate-regulated accounting.
Transcripts are available upon request. Please send requests to

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